Frequently Asked Questions

Is this a recognized qualification?
Unfortunately, due to the unknown nature of the paranormal, no qualifications in this field are academically recognized. Even if they were, they would be of little interest to prospective employers. However, we've worked hard to put together a course that is designed to help you widen your knowledge and give beginners the confidence to go out and get involved in the paranormal.

When can I access the course material and for how long?
Once you enroll in a course, you will get instant access to the course material. A summary of modules and lessons can be seen on the course overview page. You have unlimited access to the course, even after you have completed your final assessment, allowing you to revisit topics whenever you like.

How long does the course take to complete?
The average completion time from the point of purchase to passing the final assessment is 47 hours, but as you have unrestricted access to the course, this is really up to you. While it's possible to work through the course material in a few hours, we recommend taking your time in order to let the information soak in - a few hours per day is ideal.

Each module has an end-of-topic test. It's not a requirement to achieve a certain score in these tests, but your score will give you an indication of the knowledge you've gained during the module and also highlight any gaps. You should then go back and revisit the module to ensure there are no gaps in your knowledge, as you'll need a good understanding of the topic to complete the final assessment, which requires an 80% pass.

Will I receive a certificate?
A digital certificate of achievement you can print yourself will automatically be emailed to those who achieve a grade of 80% or higher in the final assessment. There is also the option to have a physical copy posted to you instead, which is normally dispatched within fourteen days of the course's completion. If you fail to achieve the required score, you are able to revisit the course material and try again as many times as you like. Certificates are professionally designed and printed. We hope they will be a keepsake of what we hope will be an enjoyable course.

What is digital accreditation?
As well as a certificate of achievement, a link will automatically be generated that you can share or link to. The web page will include your name and details of the courses you've completed. You can add the link to your website or blog to show that you are qualified in this specialty field.

Can I take the course on a mobile phone?
Our learning dashboard, as well as the rest of our website, is optimized to work on all device types, including desktop computers, laptops, tablets, and smart phones. The fonts are large and clear to make reading the course material on a mobile device as easy as possible.

How do I know if the course is for me?
While we have put a lot of work into making sure our courses are useful to everyone and have general appeal, if you find that they're not what you expected for any reason, then get in touch and we'll sort out a full refund for you, no questions asked. See our full refund policy here.

How do other users rate our courses?
We are passionate about the feedback we receive on our courses and ask all users who complete them to tell us what they thought. You can read reviews from our past students on our feedback page. You can see our average ratings below:
How likely would you be to recommend us to a friend? - 4.6/5
Overall, how satisfied were you with the course? - 4.6/5
How concise did you find this course? - 4.5/5
How likely are you to try another course with us? - 4.7/5

Are you a registered learning provider?
Yes, our UK Register of Learning Providers reference number (UKPRN) is 10066925.